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Are you worried about increase in 

Support Coverage ?

Low CSAT Scores

Longer Wait Times

High Agent Churn

Drop in Retention

How We Can Help


Chat Support Across Customer Lifecycle


How it Works


Fill the form to schedule a discovery call


Set up a pilot that includes training for the leadership team on the company's culture


Go Live with fully trained agents


Monitor quality and performance of agents via live dashboards

Equinox Agents Advantage


Specialize in helping SAAS Companies 


Improve NPS & Customer Delight


Subject Matter Experts 


Quality Focused


Robust Training & QA process


We are Trusted By


"Equinox has provided 210,000 proactive chat support that has helped us maintain our quality of service that is delivered at the scale over the last 2 years.. The result and quality of every chat is measured adn we know it's working"

Amanda Souders
VP Customer Service - Infusionsoft 

We work with Any Support Platform 

We have worked with all the major chat platforms and CRM technologies and can seamlessly integrate with platform you use. Our Agents are trained across multiple chat platforms.

Fill the form to Chat with one of our Support Experts.

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