Are you worried about increase in 

Support Coverage ?

Low CSAT Scores

Longer Wait Times

High Agent Churn

Drop in Retention

How We Can Help

Chat Support Across Customer Lifecycle

How it Works

Fill the form to schedule a discovery call

Set up a pilot that includes training for the leadership team on the company's culture

Go Live with fully trained agents

Monitor quality and performance of agents via live dashboards

Equinox Agents Advantage

Specialize in helping SAAS Companies 

Improve NPS & Customer Delight

Subject Matter Experts 

Quality Focused

Robust Training & QA process

We are Trusted By

"Equinox has provided 210,000 proactive chat support that has helped us maintain our quality of service that is delivered at the scale over the last 2 years.. The result and quality of every chat is measured adn we know it's working"

Amanda Souders
VP Customer Service - Infusionsoft 

We work with Any Support Platform 

We have worked with all the major chat platforms and CRM technologies and can seamlessly integrate with platform you use. Our Agents are trained across multiple chat platforms.

Fill the form to Chat with one of our Support Experts.

Full Name*
Company Name